Skip to main content

Social Media Marketing for Restaurants

Social media for restaurants is less about being there than about what you show: plates on Instagram, events and opening news on Facebook.

A short clip of the day's special, filmed by the cook who made it, persuades more than any styled shoot, and guests' own photos can be shared with permission.

See the full Social Media Marketing service·See what we offer restaurants

Restaurant manager improving table bookings and the guest experience in an upscale dining room

Online challenges for restaurants

The usual problem is a feed that looks polished but does not help anyone decide to book.

Guests still find and compare you through “restaurant near me” and table-for-tonight searches.

Every occasion needs its own message, or the wrong guests come

Lunch, dinner, events and delivery each need different wording.

  • Pages, posts and adverts that treat every occasion the same draw guests who do not fit.
  • A message aimed at one occasion brings better-matched bookings and a better mix of lunch, dinner and delivery.

Reservation requests sent in messages that nobody reads in time

Guests write to the restaurant's profile to book a table, and during service the messages wait for hours.

  • A table asked for in the afternoon and answered at night is a lost evening.
  • Polished photos made once a season say less than a quick post of today's lunch from the kitchen.

Social Media Marketing approach for restaurants

For restaurants, we plan social media around themes that build confidence to book, proof guests can see and replies to comments that support the experience you sell, instead of chasing general lifestyle reach.

Food on Instagram, events and news on Facebook

Few kinds of business are photographed as often as a restaurant, so the question is not whether to be on social media but what to show there.

  • Instagram carries the dishes, the room and short films from the kitchen. That is where people check a place a friend has mentioned. Facebook suits events, changes of hours and the older guests who reserve family lunches.
  • The profile has a link to reservations and to the current menu, because that is what a visitor looks for after the third photo.

The dish of the day, filmed by someone in the kitchen

Tables are filled by posts that are fresh and simple: today's lunch, the first asparagus, a cake straight from the oven.

  • One person on every shift takes a photo or a short film by the window, in daylight, to a plan for the week, and we look after captions, tags and the hour of publication.
  • We publish before people decide where they will eat: late in the morning before lunch and late in the afternoon before dinner, not at midnight after closing.

Guests' photos, messages and paid promotion

Guests tag the restaurant in their own photos and write in messages to reserve a table.

  • We share guests' photos with their consent, and answer requests for a table the same day with a link to reservations or a confirmed hour.
  • Paid promotion is kept for things that have a date, such as a Valentine's menu or a wine evening, and shown to people who live within reach of the restaurant.

Social Media Marketing process for restaurants

01

Channel choice

We pick the channels your customers really use and leave the others alone.

02

What to show

We plan what to post, who takes the photos and a rhythm the team can keep. For restaurants, the dish of the day is recorded on a phone by one of the cooks, Instagram carries the food and Facebook the events, and guests' own photos are shared with their permission.

03

Comments and messages

We agree who answers comments and messages, how fast, and what is never discussed in public.

04

Paid support and review

We pay to promote a post only when it has a clear job, and judge the work by messages and enquiries, not followers.

Restaurant service with menu choices, table bookings and delivery planning

How we measure results for restaurants

We count messages that turn into bookings and bookings that mention a post, and use paid promotion only for events with a date.

Questions about Social Media Marketing for restaurants

Plain answers about Social Media Marketing, written for restaurants.

The people and the work behind the plate: the chef at the market, the baker shaping bread, a supplier bringing in fish.

  • Changes guests have to know about: a new menu, a private party, holiday hours.
  • And from time to time a guest's photo, shared with thanks.
  • A profile made of nothing but perfect plates looks like an advert, and people scroll past it.

Yes, briefly.

  • Say thank you for the signal, apologise that the evening did not go as it should and ask for a message or a call, so the manager can look into it.
  • Do not argue about details under the post and do not offer compensation there.
  • Everyone who reads the exchange is judging how you treat people when something goes wrong.

From time to time, and without great expectations.

  • A contest attracts followers who like prizes, and few of them turn into guests.
  • If you run one, ask for something that shows real interest, such as naming a favourite dish under the post, and keep to the rules of the platform.
  • We would sooner put the same effort into showing regular guests what is new.

When the post sells a date or an offer and leads to a page where a reservation can be made: New Year's Eve, a tasting dinner, a new lunch menu for the offices nearby.

  • We aim it at people living close by and stop when the places run out.
  • A promoted photo with no reservation link behind it is money spent on applause.

General questions about Social Media Marketing, the same for every trade, are in our FAQ.

FAQ: Social Media Marketing

Need a growth plan for restaurants?

Share your goals and constraints. We will turn them into a practical Social Media Marketing plan for restaurants.