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Website Development for Property Management Companies

A property management website has two very different visitors, an owner looking for a manager and a tenant reporting a leak, so the first screen on a phone sends each one their own way.

Vacant homes come from one source, so the same flat never appears with two prices.

See the full Web Design and Development service·See what we offer property management companies

Property manager reviewing how an owner’s properties are run, with clear figures and open reporting

Online challenges for property management companies

A property manager's site serves two people who should never share a contact path: an owner weighing up managers and a tenant with a dripping tap.

When both land on the same form, owners wait behind fault reports.

Owners and tenants should not share the same path to contact

Each group judges value, speed and risk in its own way.

  • Mixed pages bring weaker enquiries and slower first contact.
  • Separate paths send each person to the right place and win more contracts.

A fault form that gives the tenant no proof it was received

Tenants report faults on a phone, often at night, and a form that ends with no confirmation brings a second report and a call.

  • Vacant flats shown on the site but already let make owners doubt every other claim on it.
  • An owner and a tenant land on the same first screen wanting opposite things, and the owner's way in is often buried.

Web Design and Development approach for property management companies

For property management companies, we plan the site around the paths that matter most, with proof next to each decision and the most urgent action placed first.

Two doors on the first screen of a phone

An owner and a tenant arrive at the same website wanting opposite things, and both are in a hurry.

  • The first screen offers two choices in words nobody can misread: I own a property, and I rent from you.
  • Behind the tenant's door are fault reporting, payments and the emergency number. Behind the owner's are services, fees and the way to hand a home over to you.

A fault form that works from a dark stairwell

A tenant reports a fault on a phone, at night, with a weak signal, and wants proof that it was received.

  • The form takes the address from a list, a description, the urgency and a photo straight from the camera, and it loads fast because the page carries nothing heavy.
  • A confirmation states what happens next and when the office opens, and the emergency number is printed above the form for water, gas and power.

Vacant homes shown once, from one source

Empty flats on a manager's website tell an owner how quickly homes are let, as long as the list is true.

  • Listings come from the system you already use for the portals, so a flat that has been let disappears without anyone remembering to remove it.
  • At launch the addresses of the old tenant forms are redirected, because tenants keep them in bookmarks and on notices in the stairwell.

Web Design and Development process for property management companies

01

Brief and material

We agree what the site has to do and collect what we need from you: photos, facts and the questions customers ask.

02

Structure and design

We plan the pages in the order a visitor decides and design the phone screen first. On a management site the phone screen offers two doors, owners and tenants, the fault form works from a dark stairwell, and available flats are published once and shown everywhere.

03

Build and launch

We build a fast site, redirect old addresses so nothing is lost and test every form and call button before launch.

04

After launch

We watch which pages lead to enquiries and fix whatever slows visitors down.

Price: a website for property management companies with 1–3 pages starts at €650, and a company website with 5–7 pages at €1,300, plus VAT.

Property management for tenants and owners: repair requests sent to the right person, regular reports and good support

How we measure results for property management companies

We count owner enquiries and fault reports sent through the site, each in its own column, and how many faults arrived with a photo.

Questions from property management companies

Plain answers about Web Design and Development, written for property management companies.

No.

  • The portal serves people who are already clients, and the website wins new ones and explains how you work.
  • What the website must do is make the way in obvious: a log-in link at the top of every page, for owners and for tenants.
  • Statements and documents stay in the portal, where they are protected.

The list of services and fees for each kind of property, the districts you cover, and the exact steps of reporting a fault, with the phone numbers.

  • We also need real photos of the office and of the people owners will deal with.
  • Samples of what an owner receives from you help us write the owner pages.

For a management firm too, a standard website is built in 4–8 weeks.

  • The fault form and the links to the portal are tested first, since a tenant cannot be left without a way to report a leak.
  • We avoid switching in the days when statements go out and in the season when most tenancies begin, because the office is busiest then.

By the office phone and by the fault forms.

  • Fewer calls about things the website now answers, more faults reported in writing with a photo, and enquiries from owners counted by kind of property.
  • We also look at which of the two doors visitors choose, to see whether owners find their side.

General questions about Web Design and Development, the same for every trade, are in our FAQ.

FAQ: Web Design and Development

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