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Conversion Rate Optimisation (CRO) for Corporate Law Firms

Conversion work for corporate law firms answers a director's unspoken doubts on the page itself: who will actually handle the matter, how the fee is agreed and whether a smaller company is welcome.

A direct line or email to a partner, placed beside the button, suits how directors prefer to make contact.

See the full Conversion Optimisation service·See what we offer corporate law firms

Corporate lawyer discussing contracts and company rules with an executive in a boardroom

Online challenges for corporate law firms

Owners of smaller companies often doubt that a corporate firm would take on work of their size, and the site never tells them.

A contact page with only a general form leaves that doubt unanswered.

Long decisions need content for everyone involved

Several people inside the company weigh the choice, often over a longer period.

  • Thin pages do not help them agree among themselves.
  • Content for the moment of decision keeps the conversation moving.

Directors wonder whether their matter is too small to ask

Before writing, a director wants to know who will do the work, how the fee is set and whether the firm takes matters of their size.

  • Answering those three near the contact button removes the reasons to stay silent.
  • Few board members fill in web forms, and a page that offers only a form hides the email address and phone number they would use.

Conversion Optimisation approach for corporate law firms

For corporate law firms, we aim the tests at what reduces doubt before contact: the order of the proof, the wording of the offer and the moment the page asks visitors to get in touch.

Three questions a director has before writing

Will a partner do the work or a junior, how will the fee be set, and is my matter too small for this firm?

  • Beside the contact route on every task page we name the partner who replies, say how fees for that task are agreed and state plainly which sizes of company you act for.
  • A short description of similar work, without the client's name, stands next to the button, where it answers the doubt at the moment it arises.

The contact routes directors really use

Few board members fill in a web form. They write from their own mailbox or ask an assistant to ring.

  • So each page offers the partner's direct email and the number of the secretariat alongside a short form, and clicks on all three are counted.
  • The button says what happens next, for example ask for a fee proposal, in place of a bare contact us. The form has four fields and no request to upload documents.

Each enquiry read, since there are too few to test

A corporate firm's site will never have the visits that a test of two versions needs.

  • Changes are made one at a time and judged over a comparable period, by the number and the kind of enquiries and by the page each began on.
  • With the partners we go through the enquiries themselves at set intervals: who wrote, about what, and whether the firm wanted that work.

Conversion Optimisation process for corporate law firms

01

Where visitors stop

We look at where visitors leave and read the questions people ask by phone and email before they decide.

02

Doubts answered

We answer the main doubt next to the button and shorten the form or the booking path. For corporate firms, what a director wants to know before writing, cost, speed and who does the work, is answered beside the button, and email, phone and a direct line to a partner all sit there.

03

One change at a time

We change one thing at a time, because a small site has too few visits for quick tests.

04

Judging the result

We judge a change by the enquiries that follow, and undo it if it brings more enquiries of the wrong kind.

Corporate legal work with an agreement review, a list of risks and a planned consultation

How we measure results for corporate law firms

With too few enquiries to test, each one is read for what brought the writer in and what nearly stopped them.

Questions about Conversion Optimisation for corporate law firms

Plain answers about Conversion Optimisation, written for corporate law firms.

On the service pages that already receive visitors and on the partner profiles, because those are the pages read just before someone decides to write.

  • We check each on a phone and ask what a finance director would still not know at the end of it.
  • For a corporate firm the home page comes last.

Often the profile ends without a next step: a list of awards, then nothing.

  • Sometimes the direct email is there but hidden behind a form.
  • And part of the answer is that the reader did write, from their own mailbox, which no report shows unless clicks on the address are counted.
  • We check all three before changing the page.

For work with a clear scope, such as registering a company or reviewing a standard contract, it usually does.

  • It also brings smaller clients, so the firm has to decide whether it wants them.
  • We suggest trying it on one task page, with the scope spelled out, and reading the enquiries that follow before going further.

The wording probably became too general.

  • Words such as legal help or free consultation draw people with private matters, however clear the rest of the page is.
  • We restore the sentence that says the firm acts for companies, add a line that points private matters elsewhere, and check the form and the search terms that brought those visitors.

General questions about Conversion Optimisation, the same for every trade, are in our FAQ.

FAQ: Conversion Optimisation

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