Lead generation for family law firms takes both spouses' names on the very first call, because a conflict with an existing client has to be ruled out before anyone hears the story.
The caller is told why the names come first, so the question sounds like care rather than suspicion.
See the full Lead Generation service·See what we offer family law firms
A first call in family law is emotional and long, and a caller often pours out every detail before a conflict check has been done.
Urgent matters, such as a child taken abroad, wait in the same queue as general enquiries.
People with a family law problem decide under emotional pressure and with a lot at stake.
Delays after first contact mean fewer signed cases.
A worried parent or a new partner often makes the first call about someone else's divorce or custody case.
For family law firms, before an enquiry reaches a calendar, we check what it is about, how urgent it is and where the person found you, so the person who handles that kind of work sees it first.
A caller starts telling everything at once, and the firm may already act for the other spouse.
Family enquiries arrive mixed: some cannot wait a day, and most are in no hurry at all.
Most people go home to think, and some stay silent for a long time. Chasing them would be wrong, and forgetting them is wasteful.
We follow every way an enquiry arrives today, by phone, form and message, and note where people wait or give up.
We decide what is asked first, who answers which kind of enquiry and how fast. For family lawyers, we agree with your lawyers which calls count as urgent and who decides it when they are in court.
Enquiries land in one list, missed calls get a quick call back and no enquiry is left without a clear next step.
We look at which enquiries became clients, which were lost and why.
We count first meetings by the kind of matter and how many clients went on to instruct the firm, so you see which matters the site brings.
Example figures from client projects with family law firms. Outcomes vary by market, offer and how consistently the plan is carried out.
Plain answers about Lead Generation, written for family law firms.
The same working day, by a person, even if only to agree a time for a proper conversation.
By saying early what you offer.
You can act for one of them only, which is why names are checked before the story is heard.
Only in the way they agreed to at the meeting.
General questions about Lead Generation, the same for every trade, are in our FAQ.
FAQ: Lead GenerationKeep every channel working to one plan.
Pages for what comes after the judgment
Explore serviceThe courts and towns you really appear in
Explore serviceDivorce, children and maintenance in separate campaigns
Explore serviceLawyer pages for people who are choosing a person
Explore serviceGuides that say whose law they describe, and when
Explore serviceMaterial that support organisations are glad to pass on
Explore serviceOne question a week, answered by a lawyer
Explore serviceA form that does not ask for the whole story
Explore serviceShare your goals and constraints. We will turn them into a practical Lead Generation plan for family law firms.
