It is possible to make a refund of your current balance in your account only. Money spent on advertising on our platform are non-refundable.
You can apply for a refund of your funds under several conditions:
- You did NOT violate our Terms Of Service
- Creatives for your Display or Native channel has been rejected and there is no other way you can make them.
- Category of your advertisements is prohibited and rejected by our team.
- You (advertiser) decided that our services do not match your objectives and goal and you will no longer use them
To avoid some fraud there is one more important point:
- If you request a refund after the bonus amount you have been credited to your first deposit has been spent, we will deduct the amount from your balance and issue a refund of the remaining balance.